What We Do
As we are a local family business built on traditional values, customer service is really important to us. Which is why our unbeatable, cutting edge marketing strategy is guaranteed to get potential buyers to your door, and this is only a part of our job. As part of our remarkable, individually tailored, professional support, Chase Holmes dedicate each customer a personal property consultant who will build a good working relationship with you, keeping you up to date every step of the way.
Our Valuation Manager will be happy to visit your property to give you an honest valuation, we aim to achieve the best price in the shortest possible time. This is why it is so important to us that we give you an honest price with realistic expectations to get your property marketing off to a great start.
We offer free, accompanied viewings by our sales specialists to help highlight the benefits and potential of your home to buyers. Alternatively, our specialists can talk you through some selling techniques so you can do it yourself. We are here to ensure you make a great first impression, giving buyers a positive viewing experience and lasting impression of your home.
Our package has been put together by listening to our customers when asked what they want. We take care of everything from start to finish, from EPC’s to solicitors. With our no sale, no fee, all under one roof hassle free package, we aim to make the whole process seamless and stress free for everyone.
Our Branches & Branding
We pride ourselves in having distinguished branding & marketing, our aim is to stand out from the crowd and ultimately, get your property noticed and sold! We have three branches across South Tyneside situated in prime locations in South Shields, Hebburn and Jarrow, open 7 days a week, with large window displays and ready to sell your home. Our 3 branches are all located in prime and prominent locations, you just can’t miss us! Plus our striking yellow “H’s” are everywhere to be seen.
- South Shields, Fowler St: The heart of the shopping area, we are perfectly situated on the main road to gain the best exposure for your properties which are all displayed in a fantastic illuminated window display to give you optimum presentation.
- Jarrow, Within Morrison’s Supermarket: Literally thousands of people walk past our window every day having access to your properties. Also open 7 days a week for maximum exposure.
- Hebburn, Station Road: Excellent location based on the main street and centrally located for anyone just wanting to pop in.
The first step to finding your perfect home is for you to register your details and property specifications, this will give us an insight into your personal requirements, thereby enabling us to modify the details sent to you ideally via email or alternatively by post.
Once registered, you are then in a position to receive details via mail or email.
It is essential for us to listen to what you want out of your property buying experience and be there to support and meet your needs offering our expertise and personal guidance where relevant.
We are proud to say we offer day, evening and weekend viewing appointments, we understand time is important and try to be as flexible as possible to suit the needs of our buyers. Once you have viewed your chosen properties, it is encouraged to give feedback, not only do our sellers love to know what you thought; it also helps to further clarify your requirements.
As you begin your search to find your new home we strongly advise you see a mortgage advisor, don’t worry we can book you an appointment at your convenience, this will help you with how much you want to spend and put you in a stronger position when making an offer.
Making an offer
Love it? Want it? Make an offer!
Once you have decided that a property is right for you, make an offer, we will put your offer to the vendor, both verbally and in writing.
Any offer is subject to a contract being signed, prior to which there is no legal obligation. The decision on the price offered is made by you and the seller must decide whether to accept this price.
Progressing a sale
Once your offer to buy a property has been accepted, it is essential you instruct a solicitor to carry out the conveyancing as soon as possible.
At Chase Holmes we are able to recommend a solicitor that can provide you with the right support through the process of buying your new home.
In addition, you will also need to contact your building society / bank or mortgage broker to progress your mortgage application.
We have a dedicated sales progression team that liaise with all parties to ensure the process progresses smoothly. If you would like us to arrange for you to speak to one of our Independent Mortgage Advisors, FREE of charge, then please let us know.
Exchange of contracts
When your mortgage is in place, your solicitor has all the legal questions answered and all other parties involved are ready, contracts are exchanged, signed by both the buyer and seller. It is at this point the completion date is finalised.
A deposit, usually 10% of the purchase price is also paid to your solicitor at this point.
On the completion date, the balance of the monies are transferred from the buyer's solicitors to the seller's solicitors. Keys to your new home can then be released and your move to your new home can then take place.